Course Experience

Our courses are currently optimized for desktop computers and laptops. For the best learning experience, we recommend courses to be completed via a desktop or laptop. If you complete courses on a phone or tablet, course layout, and learning experience may vary from a computer. We’re looking forward to improving mobile options for you in the near future!

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We highly recommend taking our courses on Chrome, Safari, or Firefox. Our platform is not supported by Internet Explorer.

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Organization Accounts

If you’re a registered user, there are two main ways to find your courses: 

• Click on the down arrow next to your name (Name ⌄)  on the top right of any page, then click on “Courses.”
• Click on Learn (next to the light bulb icon) from the vertical menu on the left. Once on your Learn page, you will be able to filter courses by a variety of criteria or also search for the title of the course you’re looking for if you know the title.

Individual Accounts

If you haven’t purchased a course or subscription yet, please head to our landing page and scroll down to view all courses that can be purchased. 

If you are part of an organization and do not see any courses, contact Change Up Learning to ensure your account is linked to the correct group.

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To start a course, sign in to your account and click on Learn, (next to the ) located on the vertical menu on the left of the page.

You’ll see all the courses available. Click on the course you want to start.

Now hit the “Start Course” button. Happy learning!

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All courses are set up with linear progression, which means a learner needs to complete the previous lesson in order to advance to the next lesson. Almost all videos are required viewing and will automatically pause if you click away from your browser.

A button “Next Lesson” will appear on the bottom right of each page after you complete a lesson. You can also click on the next lesson in the outline on the left.

To request support on any course progression challenges, please contact us by clicking on the yellow chat icon on the bottom right.

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Click on the down arrow next to your name on the top right of any page, then click on Courses. Alternatively, you can also click on the Learn button on the left side panel to see your courses as well.

You will see the percentage of completion for each of your courses. If you have completed a course entirely, the percentage shown under the progress bar will be 100%, and the course will show a completed sign. If you’re still in progress, you’ll be able to see what percent of the course you finished so far. 

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In addition to Resources for Further Education that we include throughout the course lessons, here are a few additional avenues to pursue your learning:

• Resource + Reflection Guide at the end of each course has a terrific set of links and content for you to dive deeper into. Each guide is downloadable so you can peruse it at your own leisure. 
• Practice Emails – After each course completion, you will receive weekly emails for four weeks with resources from the course and prompts to practice new skills.
• Explore Blog – Visit our Explore blog to review related articles and resources.

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Your certificates can be accessed in two ways: (1) by clicking on the Certificates icon on the left side menu or (2) by clicking on your username at the top right and selecting “Certificates” from the dropdown menu.

You can download any or all the certificates you have earned by clicking on the download icon.

A Change Up Learning certificate includes: 

• First and last name 
• Date of course completion
• Course name
• Length of self-paced course 
• Change Up Learning logo 
• Signature of the CEO of Change Impact, the organization that powers Change Up Learning  
• Any training categories satisfied as aligned with your individual or organization’s youth development framework
• Teacher professional development ID numbers, as aligned to your state

Certificates for courses that your organization added include: 

• First and last name 
• Date of training completion 
• Course length 
• Type of training – in-person, virtual, or self paced
• Name of training provider
• Contact of training provider 
• Any training categories satisfied as aligned with your individual or organization’s youth development framework
• A statement that this certificate was digitally created and recommendations to contact the training provider for verification.

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