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Communication for Managers

Unlock the power of effective communication and enhance your management skills. Identify key communication skills and integrate them authentically into your management practice, set appropriate communication strategies and goals for different situations, and prepare to handle conflicts effectively.

This course will take approximately 45 minutes to complete.

This course satisfies these child care training requirements:

  • Career Development: 1. Ethics and professionalism in child care
  • Family/Community Relations: 1. Working with parents and families
  • Career Development: 6. Strategic leadership and planning
  • Child Growth and Development: 10. Family/Community Relations
  • Ohio: Career Development
  • Ohio: Child Growth and Development
  • Ohio: Family/Community Relations
  • : Ohio
  • Core Knowledge and Competencies for Early Childhood Professionals: 1. Management
  • West Virginia: Core Knowledge and Competencies for Early Childhood Professionals
  • : West Virginia
  • Early Care & Education Professional Development Content Areas: 2. Families - Teacher Partnerships and Community Connections
  • Early Care & Education Professional Development Content Areas: 6. Professionalism as an Early Childhood Educator
  • Early Care & Education Professional Development Content Areas: 8. Professional Development and Leadership
  • Missouri: Early Care & Education Professional Development Content Areas
  • : Missouri
  • Department of Early Learning and Care: Training: 2. Family and Community Systems
  • Oregon: Department of Early Learning and Care: Training
  • : Oregon
  • Early Childhood Professional Learning Categories: 2. Leadership
  • Tennessee: Early Childhood Professional Learning Categories
  • : Tennessee
  • Quality Standards for OST Programs: 2: Relationships and Interactions
  • Quality Standards for OST Programs: 4: Leadership and Management
  • : North Dakota
  • North Dakota: Quality Standards for OST Programs
  • Core Knowledge Areas from the Michigan Core Knowledge and Core Competencies for the Early Care and Education Workforce: 3. Family and community collaboration
  • Core Knowledge Areas from the Michigan Core Knowledge and Core Competencies for the Early Care and Education Workforce: 4. Program management
  • Core Knowledge Areas from the Michigan Core Knowledge and Core Competencies for the Early Care and Education Workforce: 7. Interactions and guidance
  • Michigan: Core Knowledge Areas from the Michigan Core Knowledge and Core Competencies for the Early Care and Education Workforce
  • : Michigan
  • Early Childhood Education and Care Department: 3. Family and community collaboration
  • Early Childhood Education and Care Department: 7. Professionalism
  • New Mexico: Early Childhood Education and Care Department
  • : New Mexico
  • Program Quality Practices: 3. Relationships
  • Program Quality Practices: 7. Leadership and Administration
  • Program Quality Practices: 8. Professional Development
  • Wyoming: Program Quality Practices
  • : Wyoming
  • Teachers of Early Childhood Education Subject Matter Standards: 3. Relationships with families
  • Teachers of Early Childhood Education Subject Matter Standards: 6. Professionalism
  • : Minnesota
  • Minnesota: Teachers of Early Childhood Education Subject Matter Standards
  • Early Care and Education Professional Competency Goals for Staff: 4. Business related topics, including parental communication, recordkeeping, etc.
  • Early Care and Education Professional Competency Goals for Directors: b. Business management
  • Early Care and Education Professional Competency Goals for Directors: c. Communication
  • Early Care and Education Professional Competency Goals for Directors: e. Professional and leadership development
  • Georgia: Early Care and Education Professional Competency Goals for Directors
  • Georgia: Early Care and Education Professional Competency Goals for Staff
  • : Georgia
  • ECE Competencies: 4. Family and Community Engagement
  • ECE Competencies: 11. Professionalism
  • ECE Competencies: 12. Administration and Supervision
  • : California
  • California: ECE Competencies
  • Child Care Centers Professional Growth and Development Training Requirements: 4. Strategies to establish productive relationships with families (includes communication skills and cross-cultural competence)
  • Child Care Centers Professional Growth and Development Training Requirements: 5. Strategies to manage an effective program operation (includes business practices)
  • Child Care Centers Professional Growth and Development Training Requirements: 6. Maintaining a commitment to professionalism
  • Iowa: Child Care Centers Professional Growth and Development Training Requirements
  • : Iowa
  • Standards of Early Learning and Development: 4. The Child Care Professional and the Family
  • : Alabama
  • Alabama: Standards of Early Learning and Development
  • School Age Child Care: 5. Business Record Maintenance and Management
  • : New York
  • New York: School Age Child Care
  • Core Knowledge and Competencies: 5. Family and Community Engagement
  • Core Knowledge and Competencies: 6. Leadership and Professionalism
  • Core Knowledge and Competencies: 7. Organizational Development and Administration
  • Indiana: Core Knowledge and Competencies
  • : Indiana
  • B-3 Continuum: 5. Joint Professional Development
  • Illinois: B-3 Continuum
  • : Illinois
  • Director Annual Training: 5. Professional Development
  • All Staff Annual Training: 6. Professional Development
  • All Staff Annual Training: 7. Program Administration
  • South Carolina: All Staff Annual Training
  • South Carolina: Director Annual Training
  • : South Carolina
  • Critical Competencies: 5. Professionalism
  • Critical Competencies: 6. Community
  • Maryland: Critical Competencies
  • : Maryland
  • Core Competencies for Early Childhood Professionals: 6. Communication
  • Core Competencies for Early Childhood Professionals: 10. Guidance
  • Core Competencies for Early Childhood Professionals: 11. Family Relationships
  • Core Competencies for Early Childhood Professionals: 12. Program Management
  • Core Competencies for Early Childhood Professionals: 13. Professionalism
  • Nebraska: Core Competencies for Early Childhood Professionals
  • : Nebraska
  • Early Childhood Educator Requirements: Birth to Second Grade: 6. Family and community
  • Early Childhood Educator Requirements: Birth to Second Grade: 7. Professionalism
  • Early Childhood Educator Requirements: Birth to Second Grade: 8. Management and administration
  • : Delaware
  • Delaware: Early Childhood Educator Requirements: Birth to Second Grade
  • The National Association for the Education of Young Children (NAEYC) Training: 6. Linkages with community services
  • The National Association for the Education of Young Children (NAEYC) Training: 7. Communications and relations with families
  • The National Association for the Education of Young Children (NAEYC) Training: 10. Professional issues
  • : Mississippi
  • Mississippi: The National Association for the Education of Young Children (NAEYC) Training
  • Competencies for Early Childhood Educators and Administrators: 6. Professional development and leadership
  • Competencies for Early Childhood Educators and Administrators: 7. Program planning and development
  • : Colorado
  • Colorado: Competencies for Early Childhood Educators and Administrators
  • Early Care and Education Knowledge Base: 6. Professionalism
  • Montana: Early Care and Education Knowledge Base
  • : Montana
  • Childcare Program: Continuing Education: 8. Leadership, child care administration, or mentoring
  • Childcare Program: Continuing Education: 10. Working with families
  • New Hampshire: Childcare Program: Continuing Education
  • : New Hampshire
  • Department of Children, Youth & Families: Child Care Provider Training Requirements: 8. Professional development and leadership
  • Washington: Department of Children, Youth & Families: Child Care Provider Training Requirements
  • : Washington
  • Core Competencies for Early Childhood Practitioners: 8. Professionalism and leadership
  • Oklahoma: Core Competencies for Early Childhood Practitioners
  • : Oklahoma
  • Department of Social Services, Child Care Services (CCS): Pathway to Professional Development: 8. Program management and regulation
  • Department of Social Services, Child Care Services (CCS): Pathway to Professional Development: 9. Communication and relations with staff
  • South Dakota: Department of Social Services, Child Care Services (CCS): Pathway to Professional Development
  • : South Dakota
  • Department of Children and Families (Annual In-Service Training): 8. Working with families
  • Department of Children and Families (Annual In-Service Training): 10. Community, health and social service resources
  • Department of Children and Families (Annual In-Service Training): 18. Leadership development/program management and child care personnel supervision
  • Florida: Department of Children and Families (Annual In-Service Training)
  • : Florida
  • Child Care Training Regulations: 9. Requirements for administration and storage of medications
  • Child Care Training Regulations: 17. Respectful engagement of families, including daily communication with parents about their child’s activities
  • Vermont: Child Care Training Regulations
  • : Vermont
  • Early Childhood - Continuing Education: 11. Management/Administrative Education
  • Louisiana: Early Childhood - Continuing Education
  • : Louisiana
  • Department of Early Education & Care Standards: 12. Child Care Administration
  • Massachusetts: Department of Early Education & Care Standards
  • : Massachusetts
  • Kansas: Afterschool Program Quality Guidelines
  • Afterschool Program Quality Guidelines: IV. Interactions with Families and Communities
  • : Kansas
  • Afterschool Program Quality Guidelines: VI. Interactions with Children/Youth/Others
  • Afterschool Program Quality Guidelines: VIII. Professional Development and Leadership
  • : Arizona
  • Early Childhood Education Professional Learning Standards: C. Program administration, planning, development, or management
  • Arizona: Early Childhood Education Professional Learning Standards
  • Early Learning eGuidelines Competencies: c. Building Relationships with Families
  • Idaho: Early Learning eGuidelines Competencies
  • : Idaho
  • North Carolina: Child Care Facilities: Staff Development Topics
  • Child Care Facilities: Staff Development Topics: d. Strategies to establish productive relationships with families
  • Child Care Facilities: Staff Development Topics: e. Strategies to manage an effective program operation
  • Child Care Facilities: Staff Development Topics: f. Maintaining a commitment to professionalism
  • : North Carolina
  • Maine: Child Care Training & Education
  • : Maine
  • Child Care Training & Education: Standard 3: Staff Qualifications and Professional Development
  • Child Care Training & Education: Standard 4: Administration and Business Practices
  • Child Care Training & Education: Standard 5: Family Engagement and Partnership
  • New Jersey: Department of Children & Families: Staff Training Requirements for Childcare Centers
  • Department of Children & Families: Staff Training Requirements for Childcare Centers: iv. Family involvement and communication with families
  • : New Jersey
  • Department of Children & Families: Staff Training Requirements for Childcare Centers: v. Program planning and development
  • Wisconsin: Division of Early Care and Education: Staff Development
  • Division of Early Care and Education: Staff Development: r. Business operations
  • : Wisconsin
  • Kentucky: Early Childhood Professional Development Framework
  • : Kentucky
  • Early Childhood Professional Development Framework: Standard IV: Assesses & Communicates Learning Results
  • Early Childhood Professional Development Framework: Standard VI: Collaborates with Colleagues/Families/Others
  • Early Childhood Professional Development Framework: Standard VII: Engages in Professional Development
  • Early Childhood Professional Development Framework: Standard X: Provides Leadership Within School/Community/Profession
  • : Pennsylvania
  • Pennsylvania: Professional Standards and Competencies for Early Childhood Educators (PA PSCECE)
  • Professional Standards and Competencies for Early Childhood Educators (PA PSCECE): Standard 2: Family-Teacher Partnerships and Community Connections
  • Professional Standards and Competencies for Early Childhood Educators (PA PSCECE): Standard 6: Professionalism as an Early Childhood Educator

Course Content

Not Enrolled
This course is currently closed

Course Includes

  • 23 Lessons
  • 1 Check-in
  • Course Certificate