Getting Started , Management and Leadership ,

Communication for Managers

Practice strategies for communicating with clarity and purpose, even during conflict, to help your team stay connected, motivated, and mission-driven.

Full Course Description

Enhance your leadership with effective communication in our Communication for Managers Online Course. This 45-minute course offers practical tools for site supervisors, school leaders, and managers to strengthen communication skills. Learn to navigate complex scenarios, set communication goals, resolve conflicts, and lead with clarity and confidence. Enroll today to refine your communication and inspire your team.

This course will take approximately 45 minutes to complete.

This course satisfies these child care training requirements:

West Virginia Afterschool Program Quality Standards

1. Administration
3. Family, School and Community Connection
6. Intentional Relationships
7. Leadership and Professionalism

Core Knowledge and Competencies for Early Childhood Professionals

1. Management

Standards for Quality Afterschool Programs

1. Administration and Organization
2. Program Management and Staff
3. Communication and Interaction

Department of Children and Families (Annual In-Service Training)

8. Working with families
10. Community, health and social service resources
18. Leadership development/program management and child care personnel supervision

Early Childhood Education and Care Department

1. Child growth, development, and learning
3. Family and community collaboration
7. Professionalism

Out-of-School Time (NMOST) Guiding Principles

3. Relationships
7. Administration and Organizational Development
8. Staffing and Professional Development

Career Development

1. Ethics and professionalism in child care
3. Assessment and observation of teachers
6. Strategic leadership and planning

Family/Community Relations

1. Working with parents and families

Child Growth and Development

2. Interpersonal Relationships
3. Professionalism
6. Administrative Practices
10. Family/Community Relations

Child Growth and Development

2. Interpersonal Relationships
3. Professionalism
6. Administrative Practices
10. Family/Community Relations

Ohio Department of Job and Family Services: Child Care Center Professional Development Training Topics

Career Development
Child Growth and Development
Family/Community Relations

Quality Guidelines for Ohio's Afterschool Programs

Child Growth and Development

Afterschool Network Quality Standards

1. Foster positive relationships between program participants and staff

Afterschool Standards

1. Human Relationships
3. Programming and Activities
5. Administration

Core Knowledge and Competencies

5. Family and Community Engagement
6. Leadership and Professionalism
7. Organizational Development and Administration

Afterschool Alliance Best Practices

1. Prepared Staff
5. Development of Strong Community Partners

Director Annual Training

5. Professional Development

All Staff Annual Training

6. Professional Development
7. Program Administration

Early Learning Staff Professional Development Areas

All Staff Annual Training
Director Annual Training

Guidelines for Afterschool, Summer, and Youth Development Programs

1. Relationships
5. Family, School, and Community
8. Staff and Professional Development
9. Administration and Program Management

Child Care Training Regulations

9. Requirements for administration and storage of medications
17. Respectful engagement of families, including daily communication with parents about their child’s activities
23. Guidelines for volunteers, (partner staff, auxiliary staff, business managers)

After School Network

1. Relationships — Interactions and Engagement
2. Family and Community Partnerships
3. Environment
6. Staffing/Professional Development
7. Administration/Organization
8. Sustainability and Evaluation

Pennsylvania Statewide Afterschool Youth Development Network (PSAYDN) Statement of Quality in Afterschool

1: Structure and Management
2. Positive Connections

Professional Standards and Competencies for Early Childhood Educators (PA PSCECE)

Standard 2: Family-Teacher Partnerships and Community Connections
Standard 3: Child Observation, Documentation, and Assessment
Standard 6: Professionalism as an Early Childhood Educator

Network for Youth Success Quality Self-Assessment (QSA) Tool

2. Administration & Organization
3. Relationships
4. Staffing & Professional Development
8. Parent, Family, & Community Partnerships
9. Program Sustainability & Growth

School Age Child Care

5. Business Record Maintenance and Management

NYC DYCD Core Competencies for Youth Work Professionals

7. Ability to develop leadership, team-building and self-advocacy skills among participants.
8. Ability to behave professionally.

OST Quality Guidelines

2. Assessment and Evaluation
3. Human Relationships
4. Partnerships
5. Staff Qualifications and Training

Competencies for Early Childhood Educators and Administrators

6. Professional development and leadership
7. Program planning and development

Early Care & Education Professional Development Content Areas

2. Families - Teacher Partnerships and Community Connections
6. Professionalism as an Early Childhood Educator
8. Professional Development and Leadership

Program Content

2. Interpersonal Relations

Afterschool Program Standards

Program Content

Department of Early Learning and Care: Training

2. Family and Community Systems
7. Personal, Professional & Leadership Development
8. Program Management

School's Out Washington Quality Improvement Standards

2. Having positive, meaningful relationships with program staff and youth
4. Engaging in learning opportunities that build academic, life, and career skills

Department of Children, Youth & Families: Child Care Provider Training Requirements

8. Professional development and leadership

MOST (Michigan Out-of-School Time) Standards of Quality

2. Human Relationships
3. Program Staffing
6. Administration

Core Knowledge Areas from the Michigan Core Knowledge and Core Competencies for the Early Care and Education Workforce

3. Family and community collaboration
4. Program management
7. Interactions and guidance

Early Childhood Professional Learning Categories

2. Leadership
7. Outcomes

Afterschool Network Quality Standards

2. Relationships
3. Community Involvement
6. Administration

Standards for Quality Afterschool Programs

2. Ongoing Training and Staff Development
5. Community Partnerships

Workforce Knowledge and Competencies

3. Positive Interactions (PI)
4. Family Engagement (FE)
7. Professionalism and Leadership (PL)
8. Collaborative Program Management – (CPM)

After School Program Quality Standards and Indicators

2. Relationships
4. Staffing and Professional Development

Afterschool Program Quality Institute

2. Relationships and Connections

Early Childhood - Continuing Education

11. Management/Administrative Education

Texas Partnership for Out-of-School Time (TXPOST) Standards of High Quality

2. Staff and Volunteer Management
5. Family Engagement and Community Partnerships
6. Relationships and Interactions

Virginia Partnership for Out-of-School Time Quality Standards

2. Staffing, Volunteers & Professional Development
3. Leadership & Management

Quality Standards for OST Programs

2: Relationships and Interactions
4: Leadership and Management

Hawaii OST Quality Guidelines

2b. Staff Professional Development and Leadership
3a. Program Administration for Staff

Quality Afterschool Guidelines

3. Engaging Families
5. Commitment to Quality
6. Quality Staff

Statewide Afterschool Quality Standards

3. Administration
4. Professional Development and Qualifications
5. Family and Community Partnerships

B-3 Continuum

3. Family Engagement & Parent Leadership
5. Joint Professional Development

Afterschool & Out-of-School Time Professional Network

3. Human Relationships

Department of Children & Families: Staff Training Requirements for Childcare Centers

iv. Family involvement and communication with families
v. Program planning and development

Afterschool Program Quality Guidelines

3. Relationships
4. Family Involvement
5. Professional Development

Program Quality Practices

3. Relationships
7. Leadership and Administration
8. Professional Development

Teachers of Early Childhood Education Subject Matter Standards

3. Relationships with families
6. Professionalism

Ignite Afterschool

5. Community Family and Engagement
6. Organizational Management, Staff Support and Youth Safety

Guiding Principles for Quality OST Programs

3. Skill Building
4. Positive & Empowering Relationships
5. Youth Voice & Leadership
9. Quality Staff
10. Clear Vision, Mission & Purpose
11. Collaborative Relationships
12. Continuous Quality Improvement
13. Program Management
14. Sustainability

Early Care and Education Knowledge Base

6. Professionalism

Building Blocks for Out-of-School Time Quality

3. Youth Voice, Leadership, and Engagement
6. Organizational and Leadership Management
7. Ongoing Staff Support and Volunteer Development

Early Learning eGuidelines Competencies

c. Building Relationships with Families

Early Care and Education Professional Competency Goals for Staff

4. Business related topics, including parental communication, recordkeeping, etc.

Afterschool & Youth Development Standards

4. Relationships
6. Staffing & Professional Development
7. Organizational Practices
8. Evaluation & Outcomes
9. Family & Community Partnerships

Early Care and Education Professional Competency Goals for Directors

b. Business management
c. Communication
e. Professional and leadership development

ECE Competencies

4. Family and Community Engagement
11. Professionalism
12. Administration and Supervision

Quality Standards for Expanded Learning

7. Quality Staff
9. Collaborative Partnerships
10. Continuous Quality Improvement
11. Program Management

Afterschool Quality Standards

4. Family and Community Partnerships
6. Administration and Organizational Development

Standards of Early Learning and Development

4. The Child Care Professional and the Family

Goals for Program Connections

4. Positive Participant and Staff Interactions

Child Care Facilities: Staff Development Topics

d. Strategies to establish productive relationships with families
e. Strategies to manage an effective program operation
f. Maintaining a commitment to professionalism

North Carolina Center for Afterschool Programs (NCCAP)

Goals for Program Connections

Afterschool Alliance's Quality Standards

4. Strategies to establish productive relationships with families
5. Strategies to manage an effective program operation
6. Maintaining a commitment to professionalism

Child Care Centers Professional Growth and Development Training Requirements

4. Strategies to establish productive relationships with families (includes communication skills and cross-cultural competence)
5. Strategies to manage an effective program operation (includes business practices)
6. Maintaining a commitment to professionalism

Child Care Core of Knowledge